Privacy Policy

Last Updated: 12 November 2024

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Introduction

Urban Think Tank Design Partners LLC ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://uttdesign.com (the “Site”). Please read this policy carefully to understand our practices regarding your personal data.

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1. Information We Collect

We may collect and process the following types of information:

Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect information such as your name, surname, email address, shipping and billing address, and payment information.
Browsing Data: Our website collects information about your browsing activity, IP address, device type, browser type, and information gathered through cookies and similar tracking technologies.

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2. How We Use Your Information

We use your information in the following ways:

Order Processing and Customer Service: To process and fulfill orders, manage payments, respond to inquiries, and provide customer support.
Marketing and Communications: If you opt in, we may use your email address to send you promotional content and updates about our products and services. You can unsubscribe at any time using the link provided in our emails.
Website Analytics: We use Google Analytics to understand how visitors interact with our website, which helps us improve user experience and optimize our services.
Legal Compliance and Fraud Prevention: To comply with legal obligations, resolve disputes, enforce our terms and conditions, and prevent fraud or abuse.

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3. How We Share Your Information

We may share your personal information with third parties in the following cases:

Service Providers: We partner with service providers such as Google Analytics and Stripe to assist with our business operations, including payment processing and website analytics. These providers may have access to your personal information as necessary to perform their functions, but they are obligated to maintain its confidentiality and security.
Google Analytics: Used for tracking website traffic and analyzing user behavior. For more information, refer to Google’s Privacy Policy and Google Analytics Privacy Disclosures.
Stripe Payment Gateway: Used to process payments securely. See Stripe’s Privacy Policy here.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These may include:

Essential Cookies: Necessary for the functioning of our website.
Analytics Cookies: Used to understand and analyze how our visitors interact with the site, provided by Google Analytics.
Marketing Cookies: Used for advertising and tracking purposes.

You may manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain functionalities of the website.

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5. Data Storage, Security, and Retention

We store and process your data in the United States and take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Security measures include encryption, secure servers, and access restrictions.

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain data associated with orders for up to seven years to meet legal and regulatory requirements.

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6. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website, you consent to this transfer.

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7. Your Rights (GDPR and CCPA Compliance)

If you are in the European Union, California, or another applicable jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of your personal data that we hold.
Correction: Request that we correct any inaccuracies in your personal data.
Deletion: Request deletion of your personal data, subject to certain conditions.
Data Portability: Request a copy of your personal data in a structured, machine-readable format.
Objection to Processing: Object to certain types of data processing, such as direct marketing.
Limit Processing: Request that we restrict the processing of your personal data in certain circumstances.

To exercise these rights, please contact us at urbanthinktank@mac.com. We will respond to your request in accordance with applicable laws.

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8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If we learn that we have collected data from a child under 13, we will delete that information promptly. Please contact us if you believe we may have collected information from a child under 13.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this page regularly to stay informed about our data practices. If we make significant changes, we will notify you by updating the “Last Updated” date above.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Urban Think Tank Design Partners LLC
13c 155 East 72 Street
New York, NY 10021
Email: urbanthinktank@mac.com